1. Help Center
  2. Help for venues
  3. Cancellations and booking settings

How can a user amend their booking?

The Tally Workspace platform does not currently support booking amendments.

How can a user amend their booking?

The Tally Workspace platform does not currently support booking amendments. The user would need to either cancel the booking and re-book or contact or customer support team at hello@tallyworkspace.com to amend their booking.  Our team will then confirm this with the venue via phone or email and make the deductions from their account.  

What if a user wants to amend their booking whilst they are at the venue?

If additional services or upgrades are provided to Tally Workspace Customers on the day of the booking it is the venue’s responsibility to charge the customer for these services directly and pay Tally Workspace the standard Tally Workspace Fee of 12.5% plus the Transaction Fee of 2.5%, OR if the Customer wishes to upgrade or make an amendment to their booking via the Tally Workspace platform it is the venue’s responsibility to ensure that the amendment is requested on the Tally Workspace platform and that you have received an email confirmation from Tally Workspace. Please see our full terms and conditions here.