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  3. Cancellations and booking settings

How can a user amend their booking?

The Tally Market platform does not currently support booking amendments.

How can a user amend their booking?

The Tally Market platform does not currently support booking amendments. The user would need to either cancel the booking and re-book or contact or customer support team at hello@tallymarket.co.uk to amend their booking.  Our team will then confirm this with the venue via phone or email and make the deductions from their account.  

What if a user wants to amend their booking whilst they are at the venue?

If additional services or upgrades are provided to Tally Market Market Customers on the day of the booking it is the venue’s responsibility to charge the customer for these services directly and pay Tally Market the standard Tally Market Fee of 12.5% plus the Transaction Fee of 2.5%, OR if the Customer wishes to upgrade or make an amendment to their booking via the Tally Market platform it is the venue’s responsibility to ensure that the amendment is requested on the Tally Market platform and that you have received an email confirmation from Tally Market.  Please see our full terms and conditions here.